Reference

Terms That Govern Your kx88 Account

These terms set out what you agree to when you open and use a kx88 account — including how deposits via bKash, Nagad, and Rocket are handled, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash · Nagad · Rocket coveredLocal law governs accessOne account per personTerms updated when needed
kx88 Terms That Govern Your kx88 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Reach our Bangladesh support team through the live chat window in your account. Available for questions about account rules, wallet access, and payment terms.
Email Support Send term-related queries to our support address from the email linked to your account. We respond to account and policy questions in order of receipt.
Account Help Centre Log in and open the Help section to find answers about account eligibility, wallet rules, and how bKash, Nagad, or Rocket transactions are handled under these terms.
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights

Account Verification

We verify identity at the point of withdrawal or when account activity triggers a review. The process uses the details you registered with and may include wallet confirmation via bKash, Nagad, or Rocket.

Data We Hold

We retain account data for as long as your account is active and for a period after closure as required by applicable rules. You can request a summary of what we hold by contacting support through your registered email.

Updating Your Details

To change your registered mobile number, email, or linked payment method, contact support from inside your account. Changes to wallet details go through a confirmation step to protect your funds.

Closing Your Account

You can request account closure at any time through live chat or email. Any remaining wallet balance is returned to your linked bKash, Nagad, or Rocket account after a standard verification step.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering account rules, payment handling, and your rights as a kx88 account holder.

Account eligibility depends on your local law and the regions where kx88 operates. One account per person is allowed. You must provide accurate registration details, including your mobile number and preferred payment method.

Yes. bKash, Nagad, and Rocket are supported for both deposits and withdrawals. Withdrawals are processed back to the same wallet used for the deposit in most cases, subject to verification.

Use the password reset option on the login screen. A verification code is sent to your registered mobile number or email. Complete that step and set a new password to regain access.

We may update these terms when required. We aim to notify you through your registered contact details before major changes take effect. Continued account use after an update means you accept the revised terms.

Contact our support team via email from your registered account address. We will confirm what account data we hold and the retention period that applies under applicable rules.

Contact live chat or email support immediately. We will place a temporary hold on your account to prevent further access while we investigate. Act quickly — delays may limit what we can recover.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.